Order Tracking

At Brainch, we make it easy for you to stay updated on your order every step of the way.

📦 When Will I Receive Tracking?

Once your order has been processed and shipped (usually within 1–2 business days), you will receive a tracking number by email.

This tracking number allows you to follow your package in real time until it arrives at your address.

🔍 How to Track Your Order

To track your order:

Open your shipping confirmation email
Click the tracking link provided, or copy the tracking number
Paste it on the carrier’s tracking page to see live updates

If you cannot find your email, please check your spam or promotions folder.

🚚 Tracking Updates

Tracking information may take 24–48 hours to update after your order has shipped. This is normal as carriers process the package into their system.

⏱ Delivery Time

Processing Time: 1–2 business days
Shipping Time: 3–5 business days (USA)
Total Estimated Delivery: 4–7 business days

⚠️ Tracking Not Working?

If your tracking number is not showing updates, it may be due to:

Carrier delay in updating the system
Package just being shipped
Temporary scanning delays

Please wait 24–48 hours and check again. If the issue continues, contact us for assistance.

📍 Wrong or Missing Order

If you believe your order is missing or incorrect:

Double-check your order confirmation email
Verify your shipping address
Contact our support team immediately

We will investigate and help resolve the issue as quickly as possible.

📞 Need Help?

If you need assistance tracking your order, contact us:

Brainch
4401 Cardinal Ln
Midland, Texas 79707
United States

Email: mahadevarahalvigneshli@outlook.com
Phone: (346) 641-2659

We respond within 24 business hours (Monday–Friday).